FAQ Englisch
FAQ’s
Luxury Apartments
Discover the different categories and sizes of our luxury holiday apartments, which are perfectly tailored to the needs of couples, families and groups.
Arrival / Check-In:
Your booked Luxury Apartment is available to you from 4 pm on the day of arrival.
Departure:
Departure / Check-Out:
The apartment is usually returned in person on the evening
evening before the day of departure between 17.00 h and 19.00 h or from 07.00 h to 09.00 h on the day of departure.
day of departure. Additional services should be settled the evening before (local tax,
costs for final cleaning, bread roll service etc.)
- Klimaanlage
- Individuelle Temperaturwahl
- Highspeed-WIFI
- Leistungsstarker Föhn in jedem Badezimmer
- Hochwertige Natur- Körperpflegeprodukte
- 1 Garagenplatz
- Private Sauna in Ihrem Apartment
- Fitnessstudio
- Kuschelige Bademäntel und Saunatücher
- Gesonderte Abstellmöglichkeit für Ihre Outdoor-Schuhe & sonstige Sport-Ausrüstung, Kinderwägen
- Sommer: Extra Fahrradraum mit Ladestation für Ihr E-Bike
- Einstellplatz für Ihre Ski/Snowboard/Boots in modernen, beheizten und verschließbaren Spinds direkt bei der Talstation der Bergbahnen (kostenloses Skidepot)
- Babyausstattung (Wickelauflage, Hochstuhl, Babybett, Windeleimer, etc.) auf Anfrage
- Geländetaugliche Kinderwägen (Sportsitz, keine Wanne) zum Ausleihen, begrenztes Angebot – bitte anfragen
You can make your booking conveniently online via our website. Link booking
In addition to cash, we accept MasterCard, VisaCard and EC card
Due to the high-quality furnishings and exclusive equipment in your apartment, we will charge a deposit of € 300.00 and a deposit of € 5.00 for each skidepot keycard to your credit card. After your apartment has been successfully inspected and checked, the amount will be transferred back to your credit card immediately.
After receipt of the booking confirmation we ask you within 14 days to
transfer the deposit due in the amount of 40% of the booked service to the following account
the following account: Domenig GmbH, IBAN: AT47 3631 5000 0012 6557.
The remaining amount of 60% of the booked service should be transferred to the above-mentioned account 15 days before the date of arrival, unless we have agreed with you at the time of booking that the remaining amount will be paid on the day of arrival.
If the tenant cancels (terminates) the contract before moving in, the following applies:
- up to 1 month – no cancellation fee
- 1 month to 1 week – 70 % of the price
- In the last week – 90 % of the price
In the event of cancellation on the day of arrival or no-show, we will charge 100% of the booking price.
invoice. If the tenant cancels the stay prematurely, he remains obliged to pay the full rental price.
rental price.
A parking space is allocated to each Luxury Apartment. Please park carefully and just inside the markings. This makes it easier for you and the other guests in the building to get in and out and prevents parking damage. Please note that we accept no liability for any damage caused to your vehicle. Additional parking spaces are limited and can only be provided on prior request (€ 30.00/day).
Please understand that animals of any kind are not permitted.
We offer you a bread roll service. Please let us know the type and number of bread rolls you require by 11 a.m. the day before on the order form provided. Your order will be delivered fresh from the baker in your bread basket every morning.
Towels, bath towels, sauna towels and bathrobes are available depending on the number of people in the booked apartment.
The final cleaning is carried out by the landlord. The price for the final cleaning
please refer to the reservation confirmation.
Yes, we can offer the following services for a fee:
- Change of towels per set (1 large, 1 medium, 2 small, 1 sauna) € 10
- Change of bed linen per set (pillow, caprice pillow, blanket, sheet) € 15
- Intermediate cleaning of the apartment (vacuuming, mopping, waste disposal, bathroom) € 90
You will receive room cards for your Luxury Apartment for your stay, which also give you access to the garage and the main entrance to our hotel. You will also receive cards for your ski depot at the cable cars in Fiss. We charge a deposit of € 5/card for the ski depot cards. The ski depot is included for the duration of your stay. The tenant is liable for the key cards or their misuse. Therefore, please do not hand over your key cards and ski depot cards.
In summer it is possible to clean the bikes next to the garage with a steam jet.
Yes, the apartments are barrier-free. An elevator is available to facilitate access to all apartments, with the exception of Penthouse 2. Our vacation apartments are also spacious and offer enough room for a comfortable stay.
FAQ’s
Fiss
The ski area in Fiss is a true paradise for winter sports enthusiasts of all experience levels. With a variety of slopes of different levels of difficulty, modern lifts and a breathtaking Alpine backdrop, Fiss offers ideal conditions for skiers and snowboarders. You will also find excellent opportunities for cross-country skiing, snowshoe hikes and tobogganing fun. The high-quality facilities and hospitable atmosphere make the ski resort in Fiss the perfect destination for an unforgettable winter vacation.
You can find more information and the piste map here:
The toboggan run in Fiss offers exciting winter fun for the whole family. It stretches over several kilometers and leads through a picturesque winter landscape that impresses with its natural beauty. The run is perfectly groomed and offers a safe and entertaining tobogganing experience for beginners and experienced tobogganers alike. Night tobogganing is a particularly popular activity where the run is illuminated and creates a very special atmosphere. It’s a fantastic way to enjoy the wintry atmosphere of Fiss in a very special and fun way.
A diverse gastronomic scene awaits you in Fiss, ranging from traditional Tyrolean specialties to international gourmet cuisine. The restaurants in Fiss offer an excellent mix of local ingredients and creative cuisine to suit every taste. Whether you prefer a cozy hut atmosphere or an elegant ambience, the restaurants in Fiss invite you to enjoy culinary highlights in the midst of the picturesque Alpine landscape.
We are happy to personally recommend local restaurants.
Fiss offers a charming selection of shopping opportunities, ranging from traditional Tyrolean craft stores to modern boutiques. Visitors can find local specialties such as cheese and ham as well as handmade souvenirs and high-quality sports equipment. The stores in Fiss invite you to browse in a warm and personal atmosphere and discover unique souvenirs. Whether you are looking for practical items for your stay or unique gifts to take home with you, you are sure to find something suitable in Fiss.
In Fiss, medical care is well positioned to meet the needs of both locals and vacationers. There is a general practice in the village which is available for basic medical services. For more specialized treatment or in an emergency, the nearby larger towns such as Innsbrck and Landeck with fully equipped hospitals are within easy reach. In addition, during the winter months there is often a doctor present directly in the ski resorts to provide rapid assistance in the event of sports-related injuries. So you can enjoy your stay in Fiss carefree, knowing that medical help is easily accessible if necessary.
Fiss is an ideal destination for families with children, thanks to a wide range of child-friendly activities and facilities. In summer, adventure playgrounds, the Fisser Flieger and the summer fun park with attractions such as slides, climbing towers and trampolines beckon. The hiking trails are also easily accessible for younger guests and offer exciting discovery tours in nature. In winter, Fiss is transformed into a children’s paradise with ski schools that promote playful learning, child-friendly ski routes and special children’s areas in the snow. In addition, events such as the family festival and the magic forest provide unforgettable moments for the whole family. Fiss is therefore a place where children are welcome and families can relax and have fun together.